Help centre / School admins

Managing accounts

Add staff, reset access, and handle people leaving.

Add a member of staff

  1. Open Accounts, then Staff and choose Add staff.
  2. Set the email address and the role, then save. The member of staff is emailed their account details.

Suspend or remove an account

An account can be suspended, which blocks signing in while keeping the record, or removed. A removed account keeps its history, and adding the same email address again restores it.

Passwords

People can change their own password from the account menu. Anyone who has forgotten theirs can use the reset link on the sign-in page.